At crown auto service we follow a simple work process where we provide value for our services, usually when we start doing a job on a vehicle we follow standard operating procedure. During this process we also inspect other critical parts of your car that might need immediate attention after the job we are supposed to do is completed.
This solves the problem of the car not needing immediate need of repairs thus saving the customer a second workshop visit and that has a possibility of any unexpected breakdown following a workshop visit, minor repairs like lubricant leak can be of a major concern that can be avoided by a normal walk around check by our workshop technicians. Normally a workshop does what they are asked to do and do not bother to either touch or even inform the customer of any defects that they notice.
Trained technicians
Our technicians are experienced and undergo training three to four times a year for upgrading their knowledge and honing their skills that make them efficient in the jobs they do, all our technicians care for each and every repair they undertake and ensure that the work they are assigned to do is done at the highest standard. There is also a quality control check implemented after every job that is completed to confirm that all customer complaints are looked into, and appropriate actions are taken to fix the customers concerns.
Jobs are done only after the customer has approved.
At crown auto service we explain the work that is needed to be done and the costs that are involved are clearly explained to our customers so that the customer is aware of what work was done on his or her car. carrying our jobs without informing can put both sides into a difficult situation where a customer might not be in a position to pay, and the workshop runs at a loss by not getting the payment or delayed payments.
Handling customers property
All cars that come into our custody are taken well care of while doing the repairs, test drive and handling owners belongings, we take care of the cars like our own externally and internally, off road and on the road. After completion of each job, we wash and clean the cars before handing them to our customers. Call us for car service in Al-Ain.
